*Please understand that our paint by numbers canvases are custom made to order. We double check every order before it is sent out to make sure it is perfect.
All of our items are posted directly from our UK or USA locations. Our competitors send products from China. We only ship from the UK and USA.
All orders are fully tracked and will be delivered by Royal Mail or ParcelForce.
Delivery times: please allow 7-15 business days for delivery. Normally we can deliver in less time than this but we would rather underpromise and overdeliver to make sure you are completely satisfied.
Custom order (photo to painting) can take up to 5-6 weeks. They are certainly worth the wait!
All orders are sent in a very strong cardboard tube to protect your paint by numbers kit. Remember, our canvases are always rolled and never folded.
If you have any questions, or if you are experiencing any unexpected delays with receiving your order, please contact us for assistance.
NOTE: You will never be required to pay any taxes or duties when you order from Masterpiece By Numbers.