*Please understand that our paint by numbers canvases are custom made to order. We double check every order before it is sent out to make sure it is perfect.
All kits are sent out within 1-2 business days.
Normal delivery times: please allow 7-10 business days for delivery of all stock paintings.
Please allow 6-8 weeks for delivery of your custom paintings.
Normally we can deliver in less time than this but we would rather underpromise and overdeliver to make sure you are completely satisfied.
We offer FREE delivery on all orders over £30 (all orders under £30 have a delivery fee of £3.95).
All unframed orders are sent in a very strong cardboard tube to protect your paint by numbers kit. Remember, our canvases are always rolled and never folded.
Framed kits will be sent in a cardboard shipping box.
If you have any questions, or if you are experiencing any unexpected delays with receiving your order, please contact us for assistance.
Please do not refuse any packages from Masterpiece by Numbers as we will not receive them and will be unable to refund you. Please accept all deliveries and contact us directly.